How Does it Work?

Our Management Fee is charged at a rate of 20%+gst of the properties gross rent.
This fee includes all of the services listed below:
  • Property listing management on: Airbnb, Booking.com and Groundswell Property Website
  • Marketing via our social media channels
  • Start to finish reservation management
  • 7 days a week guest enquiries & support
  • Guest vetting
  • Professional cleaning service (charged to the guest at the time of booking).
  • Property inspection following guest departure
  • Property inspection before new guest arrival
  • Guest welcome note and gift
  • Locally based property manager on call for any issues that may arise during guests stay.
  • Owner support during office hours
  • Monthly owner statements and payouts
  • Owner Property Performance Reports - including end of year financial report.

set-up costs:

  • Set up fee
  • Professional photography:
  • House manual & local attractions folder for guests
  • Lockbox for keys
  • Interior styling advice & services

ongoing Costs:

  • Annual Listing Fee - charged once per year

  • Linen and towel hire - charged at a set rate per guest
  • Guest consumables - Shampoo, soaps plus pantry items such as coffee, tea, sugar, dishwashing-liquid, toilet paper- charged at a set rate per guest
  • Guest consumables - Raglan blue rubbish bag and milk - charged at a set rate per stay
  • Additional Guest Conumables: dish-washing powder, laundry powder, fresh coffee (plunger/pods), firewood, gas bottles for BBQ's - charged per item
  • Welcome Gifts eg. wine - charged per stay
  • Lawn mowing and gardening
  • Property maintenance, repairs and replacement items

Have more questions or ready to get started?

Please get in touch - we'd love to chat and start your journey as holiday property owners.

 Owner Testimonials

Owner Testimonials

I was looking for a property manager to look after our flat in a way that I could be as hands-off as possible. I found that with Lou! We've had steady bookings since listing with Groundswell. Lou is easy to deal with, she takes extra care to provide feedback on styling, and tips on making a space homely, to benefit you as the owner. Guest reviews support my opinion and I can see Lou takes extra care to make each guest feel welcomed, looked after and special.

I would highly recommend Groundswell: Onboarding with them was simple and easy. Lou is great at managing the property and guests while keeping me looped, in as needed. I would definitely list with Groundswell again.

Anouska - Owner of Gilmour Getaway

We have been very impressed with Lou’s level of communication and knowledge of the Raglan short term accommodation market. We’ve received great reviews on our property in regards to the cleanliness of the property and guests’ dealings with Lou on the various booking platforms. Lou is efficient, organised and trustworthy and we would have no hesitation in recommending her to look after your holiday property.

Trudy & Matt - Owners of Left Break

Groundswell Property have managed our property in Raglan for over a year now and it’s refreshing how easy they make it for us. The professional and personalised service we’ve received as owners has been amazing! Lou and her team are thorough, highly responsive, and have fantastic systems in place which has meant the property has been well looked after and is always presented beautifully. Our guest reviews on the booking platforms are a testament to their dedication, high standards and excellent communication. We are beyond happy with the service we receive from Groundswell Property and wouldn’t hesitate to list another property with them in the future.

Hannah & Malachi - Owners of Hillside Haven

Lou’s team at Groundswell have been a real find. Providing a high standard care of our property at the same time as providing a memorable stay for our guests. Groundswell solves any property problems with aplomb and makes guests stay a smooth and enjoyable one. Easy and prompt communication is routine. Highly recommended.

Hamish & Jeanette - Owners of Government House

Since our first initial conversation I knew that Lou and her team were the right people to manage and look after our place in Raglan. Her high standards and overall aesthetic aligned with us and what we were wanting to achieve.

Lou was a huge help in getting the place ready for guests and the whole handover process was a breeze. I love that she has full control over the bookings and cleaning. We still get to enjoy the place but benefit from having the extra income when we aren’t there. Each time Lou makes us feel very welcome and never had a problem with tidy or cleanliness of our place. The maintenance is always kept on top of too which is a huge relief for us.

We are so grateful to have Lou and her team manage our place and would 100% list with them again.

Emma & Joe - Owners of Sunshine Rise