To receive a full refund less an admin fee of $50, guests must cancel at least 30 days before check-in.
Any cancellations made between 7 and 30 days before check-in will receive a parital refund: 50% of the booking plus cleaning fee, less the first night, less an admin fee of $50.
Any cancellation made between 0 and 7 days before check-in, will not receive a refund.
If booked fewer than 30 days before arrival: full refund for cancellations made within 48 hours of booking, if the cancellation occus at least 14 days before check-in, less an admin fee of $50.
If your reservation details change, please get in touch at least 30 days before check-in and we will adjust accordingly.

To receive a full refund less an admin fee of $50, guests must cancel within 48 hours of booking, or at least 14 days before check-in.
Any cancellations made between 7 and 14 days before check-in will receive a parital refund: 50% of the booking plus cleaning fee, less the first night, less an admin fee of $50.
Any cancellation made between 0 and 7 days before check-in, will not receive a refund.
If your reservation details change, please get in touch at least 14 days before check-in and we will adjust accordingly.

No pets are allowed.
Strictly no smoking indoors. If you smoke outdoors, please do so responsibly and remove butts from the property on departure.
No more than the number of guests booked. Additional charges will apply if you exceed the number booked.
All our properties are in residential areas and have a noise curfew from 10pm to 9am.
Events are not allowed without prior arrangement. This includes birthday parties, hens/stag doos and wedding celebrations. In some cases we can be flexible on events, depending on the nature of the occasion and provided guest numbers do not exceed the number booked.
Rubbish - an allowance has been made for 1x large full Raglan rubbish bag. Additional rubbish must be taken with you or dropped at a local refuse disposal station (details in house info folder). An additional charge of $25/blue bag will be charged for any additional rubbish disposal required.
Recycling - an allowance for 1x full recycling bin has been made per stay. Additional recycling must be taken with you or an additional charge of $25 per box will be applied for disposal.
For any personal belonging/s that are left at the property, there is a $40 (regardless of size) minimum return fee + courier bag/packaging. This is to cover staff travel and time to the post office + administering the return charge.